How to Claim a Wizz Air Refund for Flight Delays or Cancellations – A Step-by-Step Guide

Add it, travel is not always smooth and can even disturb your travel route. They pack their bags and go to the airport to find out that their Wizz Air flight has been either delayed or canceled. That can be pretty frustrating. The advantage is, if it happens to you, there is a good chance that, depending on your situation, you will have a Wizz Air refund and possibly additional compensation.
This guide tells you everything you need to know about the reimbursement of Wizz Air Flight and helps you to relieve the stress that you would arise during the entire process.
Do you know your rights first
Travelers should know their rights as such first before they immerse themselves in websites and shapes. Wizz Air works from a European basis and therefore comes under the EU Ordinance 261/2004. The law exists in relation to passenger rights. Among them are:
- Reimbursement for a canceled flight or if the flight is delayed by more than five hours.
- Compensation (up to € 600) if your flight is delayed by three or more hours or canceled without prior notice and blames the airline.
- Support, including food, drinks, accommodations in a hotel (if necessary) and rebooked with very long delays.
- If you know this in the best position to make your claims successful.
When can you use a Wizz Air refund?
In the following you will find the most common cases for which a reimbursement of Wizz Air can be requested:
- The airline canceled the flight.
- Delayed by five hours or more, you have decided not to climb the flight.
- Due to a well-deserved check-in and arrival at the departure gate for boarding, they were victims of the refusal of boarding.
- You cancel the flight with a reference to a fare that enables a refund (less with budget airlines like Wizz Air).
- Always note that Wizz Air would rarely offer a refund for very small delays or cancellations, unless the airline would have been directly responsible for this. This includes things outside of his control, such as storms or political unrest.
Step by step: How to claim your Wizz Air refund
The actual relapses on monetary terms can now be worked out.
Step 1: All information
- Start with some collection of all details about booking. This includes:
- The booking confirmation number
- Date, number and route of the flight;
- The e -mails and messages from Wizz Air, which you inform you about the delay or cancellation;
- Income for all expenses for alternative travel plans (ie food, hotel, taxi, etc.) that would be influenced by the delay.
- With this set, your claim will be a child’s play!
Step 2: The Wizz Air website must be accessed
Add wizzair.com and register with the account with which you have booked your ticket. If you have booked a travel agency or other third -party website, you still need the booking reference number to get started.
Select “My Bookings” and click on the respective reservation. If there are options for the request of compensation or Wizz credit for this flight, which has already been confirmed by the airline, this will be shown in your account.
Step 3: Choose how you want your refund
Wizz Air offers you two options to get your refund:
- Wizz Credit: In your Wizz Air account, this is usually processed faster, and Wizz usually gives you 120% of your tariff as an incentive for this method of decision.
- Bargel press reimbursement: Here the refund is reworked to the original means of payment. Effort can take longer – it can take several days to weeks – but it is recommended if you may not fly in a hurry with Wizz Air.
Step 4: Termination compensation (if justified)
If your flight has been delayed by more than 3 hours or canceled within 14 days of the departure date without giving notice of termination or an alternative proposal for the trip, you can claim up to € 600 according to EU rules.
- Assert a claim:
- It’s all on the Wizz Air Compensation and complaints page.
- The information that needs to be provided include flight information on what happened and copies of documents (e.g. delays or boarding passes).
- Complete the documents and wait for an answer from Wizz Air – which can take up to 30 days in most cases.
Step 5: Keep in mind your e -mail
As soon as a claim or demand for a refund is submitted, do not leave the inbox unattended. You can expect an e -mail from Wizz Air with new messages or inquiries for more information.
It is okay to carry out a follow-up if nothing has been heard after a few weeks. Be polite, but keep pressing.
What if Wizz Air denies your refund?
If Wizz Air denies your reimbursement or compensation and you believe that you qualify for any reason for a refund or compensation, you do not have to lose any hope yet. You have several options, including:
- Contact the national institution that is responsible for the enforcement: Each Member State of the European Union (EU) has a conflict regulator that is responsible for monitoring these conflicts.
- Contact an ADR service (alternative dispute resolution): These types of services help every passenger with a dispute against the airline as a lawyer.
- Contact an alloy comprehensive competence: these are companies that invite you to give all work on them (of course for a fee or percent of compensation).
Last thoughts
Nobody wants to experience the inconvenience that is either delayed or canceled with a flight that is either delayed or canceled. In the unfortunate case, note that you still have options. If you understand how to use a Wizz Air refund and what you are entitled, it is ensured that experience does not feel stressful. If you prefer to use Wizz Credit for travel in the future or to process a complete refund on your card, both cases are quite simple. Simply keep your documents okay, don’t waste time and think of what you are due. No matter how you look at it, your time and money have a quantifiable value, and Wizz Air is also aware of it.